The Master Administrators have overall control of the whole process and will have the following capabilities:
- To update and edit all site content
- To view all reports
- To review and send all emails
- To set up new Hosts, Approvers and Administrators
- To create new events / matches
- To create new ticket types
- To allocate the number of tickets to all matches
- Single mass upload at the start of the season by Dataflow of all matches and the allocation of tickets to each match
- To load the actual ticket reference numbers and other ticket details such as block, row and seat number for all allocated tickets, using the ticket data load tool
- To assign actual tickets to individual guests
- Once assigned, to send an email to the Hosts to advise that their tickets are on the way.
- To view and edit the details of all guests
- To edit fixture details and trigger the sending of and email to alert these changed details to relevant Hosts
- Administrators can also be a Host and an Approver
Emails
There are a number of email required to facilitate arrangements. Email can be sent manually, triggered or scheduled.
The following emails are included:
- New User invitation to login and start requesting tickets – manual
- New ticket request confirmation – triggered
- Approver – Ticket request approved – triggered
- Approver – Ticket request rejected – triggered
- Approver – Ticket request wait-listed – triggered
- Weekly reminder to Hosts to add names to approved tickets – scheduled
- Forgot password – triggered